Frequently Asked Questions
Everything you need to know about shopping with Spectres.
What is the standard shipping time for Spectres orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery ranges from 7-14 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please ensure the garment is in its original condition to qualify for a full refund or exchange.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Which payment methods do you accept?
Spectres accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Spectres garments?
To maintain the quality of our fabrics, we recommend following the care label instructions inside each piece. Generally, washing in cold water and air drying will help preserve the color and shape of your clothing.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.